Shipments and returns

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Shipments and returns

Shipping your order

Delivery takes place in principle within 5 working days. It is possible that certain items are not available with us or with our suppliers. SygnoTex is never liable for late delivery. An alternative will always be offered.

Our packaging materials are large and sturdy enough to send your items well protected.

Free shipping on orders within the Netherlands, except to a pick up point. € 4.25 will be charged for this.

Information about returns


You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping. Only the costs for return from your home to the web store are for your own account. If you make use of your right of withdrawal, the product with all accessories supplied and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right you can contact us via We will then refund the order amount due within 14 days after registering your return, provided that the product has already been received in good order.

Return exceptions

Some items cannot be returned. This money includes:

 a. With sealed products. If the seal is broken, these products cannot be returned.

 b. that have been established by the entrepreneur in accordance with the consumer's specifications;

 c. that are clearly personal in nature;

 d. that cannot be returned due to their nature;

 e. that cannot be returned due to hygienic reasons. (e.g. underwear)

 f. clothing that has been personalized at the consumer's request, unless demonstrable mistakes have been made by the entrepreneur here.



The Olde Ee 32

9362 RC Boerakker

Email: via the contact form

Chamber of Commerce 02088668

VAT NL102185517B01